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Effect of One Stop Shop Practices on Public Service Delivery in Kenya

This book sought to find out the effect of the one shop practices in public service delivery in Kenya. Specific objectives were to evaluate the effect of Transformational Leadership Practices on Public Services Delivery; to assess the effect of Business Process Re-Engineering Practices on Public Service Delivery; to establish the effect of Financial Management Practices […]

ISBN: 979-8-88676-328-7

39.99

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ISBN

979-8-88676-328-7

Author

Daniel Absalom Otwoma

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Publication year

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Number of pages

191