Additional information
| ISBN | 979-8-89248-531-9 |
|---|---|
| Author | Danijela Depostović, Violeta Domanović, Vladimir Nedić |
| Publisher | |
| Publication year | |
| Language | |
| Number of pages | 41 |
Analysis of the impact of QDMS implementation in small and medium-sized enterprises
ANALYSIS OF QMSD IMPLEMENTATION ON BUSINESS PROCESS INNOVATIONS IN SMEsImplementing a quality document management system (QDMS) can significantly improve process innovation and business excellence, especially in small and medium-sized enterprises (SMEs). This analysis is based on four case studies where QDMS is integrated to varying degrees in different companies. The analysis uses methods such as […]
ISBN: 979-8-89248-531-9
€25.99
Description
ANALYSIS OF QMSD IMPLEMENTATION ON BUSINESS PROCESS INNOVATIONS IN SMEs
Implementing a quality document management system (QDMS) can significantly improve process innovation and business excellence, especially in small and medium-sized enterprises (SMEs). This analysis is based on four case studies where QDMS is integrated to varying degrees in different companies. The analysis uses methods such as Simple Additive Weighting (SAW), Pareto analysis and self-assessment according to EFQM 2013 methodology. The results show that companies with more extensive QDMS integration achieved higher levels of innovation and business excellence. The study highlights that comprehensive QDMS implementation not only supports process innovation, but also improves the overall business excellence of SMEs.
APPLICATION OF THE EFQM MODEL OF BUSINESS EXCELLENCE IN THE PROCESS OF SELF-ASSESSMENT OF BUSINESS PROCESSES
In the modern business environment, business excellence is an inevitable condition for the long-term survival, growth and development of a company. Business excellence implies permanent improvement of all business processes and activities. The paper discusses the concept of business excellence.
