A Socio-Organizational Approach to Information Systems Security Management in the Context of Internet Banking

Description

This research work takes a social and organizational point of view for studying information systems security in the context of internet banking. While the internet provides opportunities for businesses to extend their public network infrastructure, reduce transaction costs, and sell a wide range of products and services worldwide, security threats impede the business. Although, a number of valuable information systems security approaches have been developed through the years they tend to offer narrow, technically oriented solutions and they ignore the social aspects of risks and the informal structures of organizations. To this end, there is an emphasis in the literature to adopt a socio-organizational approach to information systems security (ISs) management. This research work is based on the assumption that information systems security in the context of internet banking can be efficiently investigated and understood through a systematic and comprehensive study of various social organizational aspects in the goal setting context. To this end, the research work presents a novel approach to the management of information systems security based on the use of the performance pyramid model. Using previous research in the social organizational literature this work examines the interrelationship of trust, culture, and risk communication and their possible effect on the level of goal setting within the context of information systems security management with a focus on internet banking.