Additional information
| ISBN | 979-8-89966-037-5 |
|---|---|
| Author | Enoch Kabinaa Suglo |
| Publisher | |
| Publication year | |
| Language | |
| Number of pages | 37 |
Effect of administrative Support services on Students’ Satisfaction with the service
This study investigates the effect of administrative support services on student satisfaction at a private university in the Upper East Region of Ghana. Utilizing a quantitative approach and descriptive research design, the research surveyed 464 students through closed-ended questionnaires. Data analysis was conducted using descriptive statistics and simple linear regression. Findings revealed that students perceive […]
ISBN: 979-8-89966-037-5
€25.99
Description
This study investigates the effect of administrative support services on student satisfaction at a private university in the Upper East Region of Ghana. Utilizing a quantitative approach and descriptive research design, the research surveyed 464 students through closed-ended questionnaires. Data analysis was conducted using descriptive statistics and simple linear regression. Findings revealed that students perceive administrative staff as knowledgeable, with a mean score of 3.14, while responsiveness and communication effectiveness received lower scores of 2.73 and 2.59, respectively. A significant relationship was found between administrative support and student satisfaction (r
